Contact Us

Get in Touch With Us

As a dental professional dedicated to serving the dental community, I'm here to help you find the right supplies for your practice. Whether you have questions about products, need recommendations, or require assistance with your order, I'm just a message away.

Customer Service Representative

Why Contact Us?

  • Product Recommendations: Not sure which product is right for your specific procedure? I can provide professional guidance based on years of clinical experience.
  • Order Assistance: Need help with your order, tracking, or delivery? We're here to ensure a smooth experience.
  • Technical Questions: Have questions about product specifications, compatibility, or usage? Get answers from someone who actually uses these products.
  • Bulk Orders: Looking to stock your clinic or laboratory? Contact us for volume pricing and regular supply arrangements.
  • Custom Requests: Need a product we don't currently carry? Let us know and we'll do our best to source it for you.

Professional Contact Concept

How to Reach Us

📧 Email

findamzn@outlook.com

Email is our primary communication channel. We typically respond within 24 hours during business days. For detailed inquiries, product recommendations, or order issues, email allows us to provide thorough, thoughtful responses.

Best for: Product questions, order inquiries, detailed recommendations, bulk order requests

📱 Phone

+86 183 4277 5487

For urgent matters or if you prefer to speak directly, give us a call. Our phone line is available during business hours, and we're happy to discuss your needs in real-time.

Best for: Urgent order issues, immediate questions, complex product discussions

8-101, Liuting Subdistrict, Chengyang District, Qingdao, Shandong 266109, China

What to Include in Your Message

To help us assist you more efficiently, please include:

  • Your name and practice/clinic name
  • Order number (if inquiring about an existing order)
  • Detailed description of your question or concern
  • Product names or links (if asking about specific items)
  • Your location (for shipping-related questions)

Response Times

  • Email: Within 24 hours on business days
  • Phone: Immediate during business hours
  • Weekends/Holidays: We'll respond on the next business day

Business Hours

Monday - Friday: 9:00 AM - 5:00 PM (China Standard Time / GMT+8)

Note: You can place orders 24/7 through our website. We'll process them during business hours.

Before You Contact Us

You might find quick answers in our resource pages:

  • Orders FAQ: Common questions about ordering, payment, and delivery
  • Shipping Guide: Detailed information about shipping and tracking
  • Refund Policy: Information about returns and refunds
  • Payment Methods: Details about PayPal and credit card payments

We're Here to Help

As a fellow dental professional, I understand the challenges of running a practice and the importance of having reliable suppliers. Whether you're setting up a new clinic, expanding your services, or simply need quality supplies you can trust, I'm committed to providing the support and expertise you need.

Don't hesitate to reach out with any questions, concerns, or feedback. Your success is our success, and we're here to support your practice every step of the way.

Looking forward to hearing from you!